Our COO and business continuity champion on the Board, Derek McManus, summed it up nicely when he said: “Achieving ISO 22301 accreditation demonstrates our commitment to providing a reliable, high quality service to our customers. It shows that we have the resources, investment and processes in place to protect ourselves from potential service disruption – minimising the impact on our customers.”
The acid test
Last year, in the run up to the Olympic Games, we got an opportunity that most businesses don’t – the chance to put our business continuity plans to the test.
We undertook a number of activities, and one of the most high profile involved asking 2,500 of our employees to work away from our Slough Head Office for one day. The goal was to try out our technology, our network and the way we work – for real, on a working day.
I’m glad to say that we passed the test. Everyone was able to do their normal work – with no impact on our customers.
The ISO 22301 accreditation and the results of our flexible working day both demonstrate that we really do understand business readiness and continuity, and that our customers can rely on us when the unexpected occurs.
David will be discussing this and the issue of standards within the 'Supply Chain Continuity' stream at the BCM World Conference on Thursday 7th November, starting at 13:05.
- ► 2014 (40)
- Identifying your organization's business continuit...
- Cyber threat opportunity
- Crossing boundaries
- Managing supply chain continuity
- The road to fire safety resilience
- Drivers for the employment of BCI members in large...
- Supply chain resilience
- Implementing crisis decisions – turning desire int...
- Establishing ISO 22301 in Europe’s largest constru...
- Horizon Scanning
- Walk a mile in their shoes
- Recovery Strategies
- Are security and business continuity a good fit?
- Can you afford not to embrace next generation busi...
- Building resilience in the provision of critical n...
- Implementing BCM through complexity
- The return on investment of a BCM programme
- Supply Chain Vulnerability: Resilience versus Inte...
- ▼ October (18)